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SHIPPING & RETURNS

SHIPPING POLICY

Free USPS shipping on all domestic (U.S.) orders over $99. $6.95 on all other orders.Transit times vary and average from 5-7 business days and may incur a delay from the carrier. If Standard Shipping is selected, the carrier will be USPS. USPS is NOT a guaranteed service and delays may occur often due to weather, etc.

 

All orders received by 4 PM PST will ship the next day.      

RETURN & EXCHANGE POLICY

If you are not completely satisfied with your purchase, you may request a full refund on the purchase price (excluding shipping cost) within 30 days. We will gladly exchange or refund. All requests for refunds and returns must be made within 30 days of your purchase date. Customers are responsible for shipping any returned product back to us unless you received the wrong item or just wish to exchange

Return Checklist:

  • Items being returned must be unopened, in original packaging, or less than 30% used to qualify for a refund.

  • Pack the item(s) securely in the package along with the order number or the original packing slip.

  • All return shipping postage costs must be paid by the customer.

  • We recommend using UPS, FedEx, or USPS to ship your returned product(s) back to us.

  • To initiate a return contact support@sagebrushnaturalpets.com to receive an RGA.

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